Tech Friends hourly Support Services plans give you access to the entire Tech Friends team to proactively support your infrastructure, all for a low hourly/monthly rate that fits your budget.
From our locations in San Francisco Bay Area, California we can provide a quick response time and fast, reliable, friendly service. We are proud to back up those words with a solid set of Engineers and Managers.
- Experienced, certified engineers that can manage all aspects of your network, from servers and desktops to firewalls, internet, working devices and virtual systems
- Dedicated Account Managers to ensure your complete satisfaction with our services
- Dedicated IT Purchasers for providing hardware and software quotes, software license tracking, and software subscription tracking
- Guaranteed response times
Tech Friends provides full documentation of your network, including network diagrams, software licenses, hardware inventory, procedures, IT vendor-related contact information, etc. Performance guarantee.
Hourly or Monthly Support
Our Hourly Support Services plans include the following features: Block hours to be used towards pro-active maintenance, support, administration, troubleshooting, documentation, and project work
Organizations with small networks or infrequent service needs are likely to find our hourly or monthly service plans most economical. These plans, charge by the hour or our monthly fee offers the flexibility of service by request or on a scheduled basis.
For larger projects, requiring the sustained work over several months, Tech Friends can place a network engineer on-site at discounted rates with a minimum commitment of 4 hours a day.
At Tech Friends, our vision of assisting companies in gaining greater control of and return on their technology investment continues to be at the core of everything we do. We are committed to the belief that our support and consulting solutions help businesses and provide them a competitive advantage in the market place. Since Tech Friends was formed, our charter has been to deliver that vision through our team of dedicated and experienced individuals. We at Tech Friends are confident in our abilities to help with any of your IT needs, which is another reason why Tech Friends Solutions is a sure bet!